Materials on Mediation and Conflict Resolution

The materials on this list cover conflict resolution and conflict management, and mediation.

Related materials on bullying are here:
Related materials on PBIS are here:

For more details and availability: Search the Library Catalog on the Web


The angry smile : the psychology of passive-aggressive behavior in families, schools, and workplaces Jody E. Long, Nicholas J. Long, Signe Whitson. 2nd ed.
Pro-Ed, c2009.
Description: Learn the Powerful Skills of Benign Confrontation! *Step 1: Recognize the patterns of passive-aggressive behavior *Step 2: Refuse to engage in the Passive-Aggressive Conflict Cycle *Step 3: Affirm the anger *Step 4: Mange the denial *Step 5: Revisit the thought *Step 6: Identify areas of competence What is passive-aggressive behavior? The authors of this three-part book have studied the psychology of this behavior for over four decades in both clinical and educational settings. They offer real-world examples and empowering, practical strategies for working with or when confronted with individuals who exhibit any of the five levels of passive aggressiveness


BeCool, lower elementary [videorecording (DVD)].
James Stanfield Publishing, c2006.
Description: Module 1. Coping with criticism --Module 2. Coping with teasing --Module 3. Coping with bullying --Module 4. Coping with anger/other --Module 5. Coping with anger/self

BeCool, upper elementary [videorecording (DVD)] created by James Stanfield.
James Stanfield Publishing, c2006.
Description: Upper elementary grades 3-5. Module 1. Coping with criticism --Module 2. Coping with teasing --Module 3. Coping with bullying --Module 4. Coping with anger/other --Module 5. Coping with anger/self.

"The BeCool program describes techniques for managing some of the most common and difficult interpersonal behaviors faced by young children and adolescents... Using the self-defence coping strategies presented in this program...students will learn how to minimize the destructive effects of these behaviors, as well as promote positive interpersonal interactions..."


Conflict resolution and mediation for peer helpers Don L. Sorenson. Educational Media Corp., c1992.
Description: Building upon basic developmental peer helper training programs, the nature of conflicts, conflict resolution strategies, and a systematic approach to mediation for middle and high school peer helpers.


Conflict resolution in the middle school : a curriculum and teaching guide William J. Kreidler.
Educators for Social Responsibility, c1994.
Description: ... this guide features 28 skill-building sections to help students address the conflicts that come with adolescence. Recent additions to the guide include seven implementation models; sections on creating a classroom for teaching conflict resolution, developing staff and parent support, and assessing student learning; an infusion section with includes math and science; and a section on adolescent development exploring gender and race.


Conflict resolution skills for teens David Cowan, Susanna Palomares, Dianne Schilling.
Innerchoice Publishing, c1994.
Description: ... provides a variety of engaging activities, group discussions, reproducible handouts, and Sharing Circles all designed to help teens develop the knowledge, skills and techniques necessary for effective conflict resolution. In addition, students are given meaningful experiences and information to help them improve their own behaviors while giving them the abilities to deal effectively with others. Use these high-impact activities to provide students with guidance and help in: • handling confrontations • learning the language of conflict de-escalation • coping with anger • managing moods and dealing with criticism • understanding the rules for fighting fair • exploring alternatives to conflict • developing the power of listening • improving social skills • effectively solving problems and making decisions • learning the factors that trigger conflict • controlling behaviors that lead to misunderstandings and conflict.

Student manual
also available.

Creating the peaceable school : a comprehensive program for teaching conflict resolution : program guide Richard J. Bodine, Donna K. Crawford, Fred Schrumpf.
Research Press, c1994.
Description: ... designed for use with upper elementary and middle school students. Through the conflict resolution strategies of mediation, negotiation, and group problem solving, students learn to recognize, manage, and resolve conflicts in peaceful, noncoercive ways. This guide includes 63 learning activities and step-by-step teaching procedures. It features an entire chapter on program development and implementation strategies. Additional appendices include assessment measures, mediation and negotiation simulations, and a variety of reproducible program forms.


Creative conflict resolution : more than 200 activities for keeping peace in the classroom William J. Kreidler.
Scott, Foresman and Co., c1984.
Description: ... offers more than 200 activities and cooperative games proven to help students deal with anger, prejudice, fear, and aggression. In addition to conflict resolution techniques, the book shows how to build communication skills and teach students to solve problems without adult intervention. A chapter just for teachers and counselors advises on conflicts involving parents, fellow teachers, and administrators. The appendix has 14 worksheets and forms. Grades K–6.


Defusing anger and aggression [videorecording (DVD)] : safe strategies for secondary school educators Geoff Colvin, Ph. D.
IRIS Media, Inc. [producer] ; Cicero, NY : Program Development Associates [distributor], c2004.
Description: A staff development program to provide secondary school educators with safe strategies for responding to and defusing potentialy serious problem behavior.


Diversity in early care and education : honoring differences Janet Gonzalez-Mena. 5th ed.
McGraw-Hill, c2008.
Description: ... explores the rich diversity encountered in programs and environments for children ages birth to 8, including those serving children with special needs. The emphasis is on the practical and immediate concerns of the early childhood professional and family service worker, though all information has strong theoretical support.


From defiance to cooperation : real solutions for transforming the angry, defiant, discouraged child John F. Taylor. 1st ed.
Three Rivers Press, c2001.
Description: Why your child craves power -- How your child displays power -- Create greater emotional safety -- Sharpen your communication skills -- Confront power-oriented misbehavior -- Use wise, preventive discipline -- Help your child use power wisely.

AI Reserve

A guide to special education advocacy : what parents, clinicians, and advocates need to know Matt Cohen.
Jessica Kingsley Publishers, 2009.
Description: Introduction -- An overview of legal protections for children with disabilities -- Eligibility -- The evaluation and reevaluation process -- Free appropriate public education and the IEP process -- Special education and related services -- Least restrictive environment -- Private placement -- Behavior management and discipline -- Special issues concerning transition and graduation -- Procedural safeguards, mediation, and due process -- A comparison of the IDEA and Section 504 -- The psychology and politics of special education : a context -- How laws work : who has trump? -- Conclusion -- Notes -- Appendix A: Important Web sites -- Appendix B: Acronyms commonly used in special education -- Appendix C: Sample letters.


Helping kids handle conflict : primary version this publication is a product of the joint efforts of: Pat Huggins and Lorraine Shakarian.
Sopris West, c1999.
Description: Teach skills that help students use creative responses to conflict rather than destructive or coercive behaviours. Presenting the successful “Stop, Think, Pick a Plan” process, this program focuses on teaching students anger management skills, including de-escalation, problem solving, negotiation, and compromise. Also includes information on bullying.


I just don't like the sound of no! : activity guide for teachers [written by] Julia Cook ; [illustrations by Kelsey De Weerd].
Boys Town Press, c2012.
Description: The author presents a teacher's guide with 24 games and activities that use students' observation, reading, writing, thinking, and decision-making skills to teach social skills to elementary students; a companion to the author's children's book, I just don't like the sound of no!.


Kidpower safety comics : an introduction to "people safety" for older children ages 9 to 13 and their adults Irene van der Zande ; illustrated by Amanda Golert.
Kidpower Teenpower Fullpower International, 2012.
Description: "Helps answer the question, “How can my older kids stay safe while becoming more independent?” Provides a fun, practical tool for discussion and practices on how to stay safe from bullying, abuse, and violence — and how to avoid difficult or dangerous problems with people you know and people you don’t. Brings more peace of mind to worried parents. Contents include: Cartoon- illustrated stories that give young people information they really want to know in an entertaining way. Directions for adults on how to practice personal safety skills with kids ages 9-13. Basic “People Safety” skills for protecting everyone’s emotional and physical well-being. Solutions to common problems such as bullying, stranger safety, and boundary issues. The tools in this book are most appropriate for youth ages 9 to 13 who are beginning to be more independent in the world. Young people really want to know how to take charge of their safety."--publisher's website.


Kidpower safety comics : an introduction to "people safety" for young children ages 3 to 10 and their adults Irene van der Zande ; illustrated by Amanda Golert.
Kidpower Teenpower Fullpower International, 2012.
Description: Entertaining cartoons and engaging social stories make it easy for adults to provide crucial knowledge and skills so their children can learn to be safe with people they know and with strangers. ...includes: directions for adults on how to introduce personal safety to children ages 3 to 10 ; social stories to discuss with children ; basic "People Safety" skills for protecting emotional and physical well- being ; solutions to potential problems such as bullying and stranger safety. The tools in this comic book are most appropriate for parents, teachers, and other caregivers introducing "People Safety" to children ages 3 to 10 who are usually with adults who can help them.


Life Space Crisis Intervention : talking with students in conflict Nicholas J. Long, Mary M. Wood, Frank A. Fecser. 2nd ed.
Pro-Ed, c2001.
Description: Preface -- Part I. Preparing to deal with stress and crisis. 1. Crisis is a time for learning -- 2. Stress, Conflict, and Crisis -- 3. From behavior to feelings -- 4. Questions to answer before you begin LSCI. Part II. Anatomy of Life Space Crisis Intervention. 5. A guide to LSCI basics -- 6. The helping process and potential pitfalls -- Part III. Applying LSCI to particular patterns of self-defeating behaviors. 7. The reality rub reclaiming intervention -- 8. The red flag reclaiming intervention -- 9. The symptom estrangement reclaiming intervention -- 10. The massaging numb values reclaiming intervention -- 11. The new tools reclaiming intervention -- 12. The manipulation of body boundaries reclaiming intervention -- 13. The double struggle reclaiming intervention -- 14. The future of LSCI -- Appendix A. A history of LSCI and its field validation -- Appendix B. Checklist for rating your LSCI Skills -- References-- Further reading -- Author index -- Subject index.


Managing threats [videorecording (DVD)] : a schoolwide action plan developed and produced by Geoff Colvin and IRIS Media, Inc. ; director/editor, Adam Wendt ; scriptwriter, Brion Marquez.
IRIS Media, Inc., c2009.
Description: "The purpose of this staff development program is to provide educators, K-12, with information and training on an action plan for managing student threats. The basic approach is to treat threats as serious student behavior and to develop an action plan that is safe, sensible and practical."-- Manual.


A Manual for group facilitators Brian Auvine ... [et al.] ; cover by Lindsay McGowen ; illustrations by John Dallman.
Center for Conflict Resolution, c1978.
Description: informal outline detailing useful and effective techniques to help groups work well. More than a simple “how to,” the manual contains a discussion of the values, dynamics, and common sense behind group process that have been verified by our own experience. A Manual for Group Facilitators includes information on such topics as: How to plan a workshop Sample agendas How to get a meeting started on the right track Useful information about group process, communication and dynamics How to deal with conflict in groups Crisis intervention Creative problem solving, and much more In addition, there is a long chapter on how to handle common problems that occur in groups. A Manual for Group Facilitators is a valuable resource for: Anyone planning or presenting a workshop Trainers Teachers interested in innovative classroom techniques Anyone involved in a group as a leader, facilitator, or participant who wants to help the group work well without dominating it.


Minds in motion : a kinesthetic approach to teaching elementary curriculum Susan Griss ; [editor, Victoria Merecki].
Heinemann, c1998.
Description: "Kids love to move. They use their bodies to play, communicate, and express emotions. ... Susan Griss shows teachers how they can channel this kinesthetic language into constructive learning experiences, demonstrating what a natural route physicality can be to content area instruction. ... introduces elementary teachers to the process of identifying, creating, and implementing lessons that encourage students to learn by using their bodies as well as their minds. It covers a range of subjects that includes science, math, language arts, history, conflict resolution, and more. Through the use of specific examples, Griss illustrates the benefits of physicalizing academic concepts, including how movement: makes learning tangible, accessible, and memorable ; cultivates critical thinking and the use of higher-level thinking skills ; demands both individual decision making and group interaction ; encourages students to make use of their own experiences and observations as a foundation for knowledge stimulates creative and dynamic energy in the classroom. An ideal resource for both preservice and inservice teachers, ... offers practical advice and support for teachers who have no experience with movement and inspiration for those who already use movement in the classroom, but are looking for new and imaginative ways to transform lessons into creative kinesthetic experiences."
Contents: Ch. 1. Every Child Wants to Move -- Ch. 2. From Muscles to the Brain: Dissecting a Lesson -- Ch. 3. Structuring the Lesson: Space, Control, Time, and Format -- Ch. 4. Assessment: Evaluating the Mind in Motion -- Ch. 5. Not Every Teacher Wants to Move: Using Nonmovement Resources -- Lesson Plans. Language Arts Lesson Plans. Social Studies Lesson Plans. Science Lesson Plans. Math Lesson Plans. Multicultural Curriculum Lesson Plans. Design Lesson Plans. Mediation Skills and Conflict Resolution Lesson Plans. App. I. Stories That Move Us -- App. II. Suggested Music to Accompany Kinesthetic Lessons -- App. III. Suggested Reading.


Peer mediation : conflict resolution in schools : program guide Fred Schrumpf, Donna Crawford, H. Chu Usadel.
Description: This program guide shows how to design, implement, and operate a successful peer mediation program with students in grades 6-12, placing particular emphasis on social and cultural diversity. It provides step-by-step instructions for staff orientation and training, student orientation, and the selection and training of mediators. Contains 30 activities which prepare student mediators to conduct most mediation requests. Also discusses the processes of negotiation and group problem solving. Includes numerous reproducible forms.

Volumes 1-4

A place of our own [videorecording (DVD)] : early childhood solutions a production of KCET Los Angeles ; in association with 44 Blue Productions, Inc.
Community Television of Southern California : distributed by PBS Home Video, 2008.
Description: "Did you know that one in three children arrives in kindergarten unprepared for the challenges of school? Unfortunately, children who start behind too often stay behind. A place of our own responds to this need by providing parents and child care providers with information to help young children develop social, emotional and cognitive skills. Host Debi Gutierrez leads engaging discussions on children's behavior and emotions with parents, caregivers and child care experts. Topics include conflict resolution, tantrums, separation anxiety, sharing and more. A place of our own also includes 17 fun activities you can do at home with your children."--Containers.


Real-world social skills [game] Pat Crissey.
PCI Educational Pub., c2005.
Description: Uses role play and questions to develop basic social skills, understanding of feelings and unwritten rules, respect, acceptance of differences, compassion, honesty, responsibility, perseverence, cooperation, friendship, skills in dealing with bullies, and conflict resolution toward successful social development in children.


The school survival guide for kids with LD* : (*learning differences) Rhoda Woods Cummings and Gary L. Fisher ; edited by Pamela Espeland.
Free Spirit Pub., Ã1991.
Description: Discusses how children with "learning differences" can get along better in school. Part one: Ways to make school easier and more fun. You can get organized -- Six ways to be a better learner -- You can learn in different ways -- You can use a computer -- You can manage mainstreaming -- You can handle testing -- You can master time -- You can get help from adults -- Part two: School tools for learning. Ten ways to be a better reader -- Ten steps to better writing -- Eight ways to be a better speller -- How to solve your math problems -- Part three: Ways to keep school cool. You can get along with others -- You can stick up for yourself -- You can handle conflict with others -- Eight ways to rescue recess -- You can stay out of trouble -- Your can succeed! -- Resources. My routine form -- Time chart form -- Things to do form -- Letter shapes form -- Crossword puzzle form.


School violence intervention : a practical handbook edited by Arnold P. Goldstein, Jane Close Conoley.
Guilford Press, c1997.
Description: ...provides empirically based models for intervening with students at risk for aggression and protecting school safety overall. Current advances in research and practice are reflected in the book's detailed coverage of effective intervention approaches at the student, school, and system levels. Presented are strategies for reducing violence risks in Pre-K-12 classrooms, managing problem behavior in a range of settings and among diverse student populations, conducting academic and curriculum interventions, developing crisis management and safety plans, building successful partnerships with families and outside agencies, and more. Contributors include leading scientist-practitioners as well as experienced educators and policymakers.


The stop & think social skills program PreK-1 [kit] Howard M. Knoff. Rev. ed.
Sopris West, c2001.
Description: Designated a "model program" by the Substance Abuse and Mental Health Services Administration, this program addresses four developmental levels and helps students learn interpersonal, survival, problem-solving, and conflict resolution skills. Preschool-grade 1.


Students resolving conflict : peer mediation in schools Richard Cohen.
GoodYearBooks, c1995.
Description: Written by the cofounder of School Mediation Associates, this definitive book explains step by step how to use an effective and research-based method for teaching conflict resolution: peer mediation. The comprehensive guide covers designing, implementing, and operating a successful program and includes sample mediation session transcripts, 12 conflict resolution lessons to facilitate teaching students, and reproducible forms for teacher/student orientation.


Supporting children in resolving conflicts [videorecording (DVD)] script, Betsy Evans, Nancy Altman Brickman.
High/Scope Press, [2006], c1998.
Description: Conflicts and disputes over materials, space, and playmates are a normal part of the day in every preschool center. Though challenging for adults, such conflicts offer children important opportunities for learning. Shows teachers assisting preschool children in resolving classroom conflicts and disputes. The teachers received training in a conflict resolution process that is an important element of the High/Scope approach to preschool education. Shows six problem-solving steps that adults can use to help children resolve conflicts successfully. Through this problem solving process, children learn social, language, and cognitive skills that they will use throughout their lives. Shows children in a New York City Head Start Center and in the High/Scope Demonstration Preschool Classroom in Ypsilanti, Mich., as they resolve actual conflicts with the help of their teachers.


Teaching conflict resolution through children's literature William J. Kreidler.
Scholastic Professional Books, c1994.
Description: Looks at solving conflicts and problems, feelings, appreciating diversity. Grades K-2.


Teaching young children in violent times : building a peaceable classroom Diane E. Levin ; with foreword by Deborah Prothrow-Stith.
Educators for Social Responsibility, c1994.
Description: "...helps you create a classroom where preschool through grade three children learn peaceful alternatives to the violent behaviors modeled for them in the media and beyond -- a classroom where children resolve their conflicts peacefully; where their critical needs for safety are met; where young children come to respect one another's differences -- by living and learning in a peaceable classroom."--back cover.


10 days to a less defiant child : the breakthrough program for overcoming your child's difficult behavior Jeffrey Bernstein.
Marlowe & Co., c2006.
Description: "Dr. Bernstein presents his groundbreaking 10-day program to help you regain control over your defiant child or teen, including those with Oppositional Defiant Disorder. For every frustrated parent, this powerful and accessible book explains what causes defiance in kids and how you can transform their behavior without resorting to yelling. Step by step, improve your relationship in just minutes a day"--Back cover.

Teacher's guide is
also available.

Viewpoints : a guide to conflict resolution and decision making for adolescents Nancy G. Guerra ; Ann Moore ; Ronald G. Slaby.
Research Press, c1995.
Description: ... presents a 10-lesson curriculum designed to teach social problem-solving skills, increase impulse control, promote empathy, and develop prosocial attitudes in adolescents. The program covers topics such as peer pressure, drugs and alcohol, stress, fairness, and prejudice. Lessons involve reading, writing, and group discussion. Each lesson poses real-life problem situations that are interesting, relevant, and highly thought provoking. The program has been field- tested over a period of 15 years in schools and juvenile correctional facilities. It has been shown to significantly reduce students' aggression and antisocial behavior.

AI Reserve

Welcome! to no fishing allowed [videorecording (DVD)] presented by Carol Gray and Judy Williams; prooduced and distributed by Future Horizons, Inc.
Future Horizons, inc. ; Cicero, NY : Distributed by Program Development Associates, c2006.
Description: "One program to teach students and adults how to prevent bullying. No Fishing Allowed is a violence prevention program addressing various elements of bullying behaviors. It gives teachers the needed tools to create organized efforts to establish peaceful, friendly and accepting learning environments for all students."--Container.
What is violence -- Peer conflict -- What is a bullying attempt -- The roles in a bullying attempt -- Children who attempt to bully others -- Buddies of children who bully -- Why do some children bully others -- word bullying -- Body bullying -- Friendship bullying -- Children who are targets -- Safe strategies for targeted children who are quiet or shy -- Safe strategies for targeted children who bother others -- Targets: what to say --Targets: what to do -- Children who know about bullying attempts -- What children can do if someone is being bullied -- Tattling vs. reporting -- Report bullying attempts


You can't come to my birthday party! : conflict resolution with young children Betsy Evans.
High/Scope Press, c2002.
Description: ... includes more than 50 actual stories of conflict experiences from preschools, nursery schools, Head Start centers, elementary schools, and homes. Through these real stories and the accompanying photos of conflicts in progress, readers can “see and hear” children resolving disputes successfully, guided by adults using the six-step process. Using this book as a guide, teachers and parents will have the strategies in hand to make the most of these valuable learning opportunities, whether the children in their care are toddlers, preschoolers, or school-aged children.

Updated August 2017